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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samer Hallabi

Samer Hallabi

November 15, 2024

5  out of  5
rating by Samer Hallabi
"Best rates in town, really easy and fast to work with,would recommend hassan very professional and helps you through out the whole process"
We responded:
"Hi Samer, thank you for telling us about your positive experience with our office! Hassan is a valuable member of our team and strives to provide a remarkable experience for everyone he helps "
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Eric Engler

September 13, 2024

5  out of  5
rating by Eric Engler
"Hassan Murray was a huge help and answered all my questions!!! He found me the lowest possible price for my auto insurance and is a VERY genuine guy. Ask for him and you will be taken great care of!!!"
We responded:
"Thank you for your review! We are so happy to hear about your positive experience with Hassan and our agency "
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Patreece Brown

July 24, 2024

5  out of  5
rating by Patreece Brown
"I have an amazing experience at State Farm especially with the Sam the sales rep. Very kind, honest, informative, and professional. Really appreciate great customer service"
We responded:
"Hi Patreece, thank you for your review! We are delighted to hear about your positive experience with our Agency. Sam prides himself on providing a remarkable experience to our policyholders"
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Artesia Roland

June 25, 2024

5  out of  5
rating by Artesia Roland
"Hassan was more than amazing!"
We responded:
"Thank you for your review! We love hearing about positive experiences with our team "
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Mark Kindall

June 23, 2024

5  out of  5
rating by Mark Kindall
"Hassan Murray is the best agent I've ever had. He goes above and beyond and looks out for your best interest. He is always quick to respond, and always has positive attitude. He cares about his customers, they are not just numbers in his books. Thank you Hassan for all you've done for me. I appreciate you and all you do !! Keep up the great work."
We responded:
"Hi Mark, thank you for sharing your wonderful experience with Hassan from our Agency! We are so happy to hear about your experience. Hassan is an amazing member of our team and always goes above and beyond for our policyholders. Thank you again!"
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James Sluss

June 19, 2024

5  out of  5
rating by James Sluss
"They were wonderful to work with!! Hassan figured out how to save us some money bon our car insurance, and as well as our home insurance policy while combining both together!! Highly recommend"
We responded:
"Thank you for your review! We are so happy to hear about your positive experience with Hassan and our Agency"
Profile photo of Denise “D-Nice” Fowler

Denise “D-Nice” Fowler

May 14, 2024

5  out of  5
rating by Denise “D-Nice” Fowler
"Hassan was extremely helpful and definitely saved me money. Highly recommend calling him for your insurance needs. Thanks again"
We responded:
"Thank you for your positive review! We are happy to hear about your experience with our office. Hassan is a valuable member of our team and enjoys helping people. Thank you again!"
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Ryan H

May 3, 2024

5  out of  5
rating by Ryan H
"Hassan is incredible and very helpful. I needed renters insurance and his customer service and product knowledge made me feel like I was in good hands."
We responded:
"Hi Ryan, thank you for your review! We are thrilled to hear you had a great experience and that Hassan was able to provide you with a policy that fits your needs. Thank you again! "
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Lindsay Holczman

May 3, 2024

5  out of  5
rating by Lindsay Holczman
"Hassan is an AMAZING agent! Absolutely top tier customer service. He curated the perfect policies for our family and is such a pleasure to work with! We will be staying with State Farm for life simply because of him! Thank you, Hassan!"
We responded:
"Hi Lindsay, thank you for your review! We are so happy to hear about your positive experience with Hassan. He always strives to provide a remarkable experience from start to finish "
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Lex Guerra

March 8, 2024

5  out of  5
rating by Lex Guerra
"5/5 all across the board from me! I have nothing but the best things to say about this location and their employee, Hassan. His customer service is top tier. I am happy that I have been able to work with him. Not only will I refer my friends and family to this location but to Hassan specifically! When considering State Farm, please make sure this location is at the top of your list."
We responded:
"Hi Lex, thank you for your positive review! We are thrilled to hear about your experience with Hassan. He strives to provide everyone with a remarkable experience and help in every way possible. He is a valued member of our Agency and I will make sure he is aware of your positive review. Thank you again!"
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Erricka Mayfield

February 8, 2024

1  out of  5
rating by Erricka Mayfield
"0/10 I trusted them with my business and information and I was put into a commercial policy that had nothing to do with my business. After 3 months of confusing the receptionist finally told me we not do policy for you type of business after being a paying customer for months. Not to mention Jordan is never in the office to handle or return phone calls. This was my worst experience ever. I’m currently trying to get a refund for the months of commercials insurance I paid for."
We responded:
"Erricka, we are sorry to hear about your experience and want to address your complaints. We make sure all calls and emails are replied to within a timely manner. You communicated with Jordan on multiple occasions and your requests were shared with multiple representatives during your time with our Agency. Unfortunately the delay in providing the documentation you requested was due to Corporate processing, not within our control. And when the processing was completed, this was provided as requested. Thank you for your feedback "
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Amanda Schaasberg

January 19, 2024

5  out of  5
rating by Amanda Schaasberg
"The staff at Jordan Franke State Farm is truly one of a kind. Everyone is so nice, and they really go above and beyond to help you figure out rates that work for you. I especially love Dena ❤️ Thank you for everything!"
We responded:
"Hi Amanda, thank you for your review! We are so happy to hear about your positive interaction with our office and about Dena! We look forward to working with you and protecting what is important to you "
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Thomas Fleming

December 11, 2023

5  out of  5
rating by Thomas Fleming
"I heard about Jordan Franke - State Farm Insurance Agent from my friend Ava. I contacted them for my insurance needs, and the experience was exceptional. They were proactive in ensuring I had the right coverage and explained everything clearly. Their customer support is top-notch, and I feel secure with my insurance."
We responded:
"Thank you for your review! We always appreciate hearing from satisfied policyholders and are happy you are pleased with our staff and agency "
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Isabella Kelly

November 6, 2023

5  out of  5
rating by Isabella Kelly
"I've entrusted Jordan Franke's agency with my insurance for an extended period. They are good at explaining policies and securing the best rates."
We responded:
"Thank you! We appreciate your business and are thrilled that you have had such a great experience with our agency "
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Liam Evans

October 18, 2023

5  out of  5
rating by Liam Evans
"Jordan Franke's agency consistently excels in finding the best rates and explaining policies."
We responded:
"Hi Liam, thank you for your positive review about your recent experience with our office! We are glad that you valued our in depth review of the coverage options that are available "
Profile photo of Liam Anderson

Liam Anderson

September 8, 2023

5  out of  5
rating by Liam Anderson
"I was happy to have Jordan help me with my insurance for a long time. Jordan and his team made sure to keep in touch with us. They wanted to make sure we had the right insurance and that we understood our policies. This was special because not all insurance people do this. One time, we had a problem and needed to use our insurance to fix it. It was a tough time for us, but his team made everything easy. team handled the situation well, and we did not have to worry too much. Thank you for everything."
We responded:
"Thank you Liam! We are so happy to hear about your positive experience with our office. We appreciate your valuable feedback and we will continue to be there for our clients when the unexpected happens. If there is anything else we can do for you in the future, please don't hesitate to contact us. Thank you again"
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Camille Brown

July 27, 2023

5  out of  5
rating by Camille Brown
"Great insurance agent. Have had no issues."
We responded:
"Thank you Camille! We are happy to hear about your positive experiences with our office and staff. We are proud to serve customers like yourself on a daily basis "
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Nakesha Cook

June 22, 2023

5  out of  5
rating by Nakesha Cook
"I've been with State Farm for about 6 years now and I've always dealt with agent Sam he always provide me with excellent service especially on date 6/19/2023 he always make sure my experience with State Farm is amazing. I couldn't ask for a better Insurance Company to represent. Thank you."
We responded:
"Thank you for your kind words about our team member, Sam Murray. We are proud to have him represent Jordan Franke State Farm Insurance Agency and appreciate so much that you took the time to rave about his service. We will absolutely pass your positive feedback along. We are fortunate to have an employee as talented as Sam on our team! Thank you again for taking the time to share your experience- we are thrilled it was so positive"
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Markisha Mack

May 10, 2023

2  out of  5
rating by Markisha Mack
"I've been with this company for over 3 years and I got a new car this year in 2023 and they doubled my car insurance. I never had any accidents or any issues other than them fixing a windshield that was already cracked because of the black rocks on the freeway that the trucks drove over shot through my windshield and cracked it. I am very disappointed that it ended this way because I've moved myself to another company after this month is up."
We responded:
"Hi Markisha, I'm sorry that you feel this way about your recent experience with our office. When you called a representative happily reviewed your bill, and the reasons for the increase in your next payment, which was due to upgrading your policy to cover your brand new vehicle. We are sorry to see you leave State Farm and hope to earn your business back in the future. If there is anything else we can assist you with during your transition please let us know and we will be happy to help."
Profile photo of Nina Arteaga

Nina Arteaga

April 20, 2023

5  out of  5
rating by Nina Arteaga
"I absolutely love hassan !!!!! Its always a good feeling to do business with someone who is trustworthy. He helped insure my husband & myself , he made the process so easy . When i call hassan, he’s always willing to answer any questions or concerns, the customer service is beyond sterling . I will always recommend him ."
We responded:
"Nina, we great appreciate the wonderful feedback. We love hearing about another happy client! We also thank you so much for taking the time to leave us a review! "
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Victoria Cameron

March 17, 2022

5  out of  5
rating by Victoria Cameron
"This is a TOP NOTCH operation. Sam is AMAZING. The entire staff is GREAT: I HIGHLY RECOMMEND THIS AGENCY!"
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Mohmmed Aloudi

June 8, 2021

5  out of  5
rating by Mohmmed Aloudi
"Best insurance Agent staff always will and ready to help."
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Richard Morton

April 14, 2021

5  out of  5
rating by Richard Morton
"Always friendly."
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Matthew Herch

August 8, 2020

5  out of  5
rating by Matthew Herch
"I have all of my insurance products through this agency. They have been helpful and friendly every time I need something changed. They got me the best auto insurance rates I could find and their home insurance was very competitive. I really appreciate that they take the time to explain details about the products."
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Sarah Shebestak

January 15, 2020

5  out of  5
rating by Sarah Shebestak
"Sarah shoffner was a very helpful agent she saved me so much on my insurance and went above and beyond to make sure I got the best deal possible. If your going to switch to state farm. I'd recommend personally asking for her as your agent. 5 star service. I could not be happier with my experiance."