State Farm® Insurance Agent Jordan Franke
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Teresa Anzar
March 4, 2025
5
out of
5
rating by Teresa Anzar
"The service from this office was excellent. Reena was amazing, very professional and helpful in finding the best coverage, she was able to save me a large amount of money for my car insurance. I was very pleased with the service."
We responded:
"Thank you for your review! We appreciate hearing about your positive experience with Reena and our agency. She takes pride in helping everyone she can. Thank you again!"
Samhar Lutfi
March 3, 2025
5
out of
5
rating by Samhar Lutfi
"State Farm Insurance helped me pick the best commercial auto insurance policy that fits my needs with an affordable cost. Ask for Reena she is professional, knowledgeable and patient. I do recommend Jordan Frank - State Farm Insurance!!"
We responded:
"Thank you for your review! We are excited to hear about your great experience with our agency and we look forward to working with you "
Shantel Hudson
February 28, 2025
5
out of
5
rating by Shantel Hudson
"Hassan Murray was a pleasure to work with and made the process very smooth and got me the best rate possible!"
We responded:
"Thank you for your review! Hassan and our team look forward to providing you with a continued great experience. We are always happy to hear about policyholders positive experiences with our agency "
Tosha Johnson
February 17, 2025
5
out of
5
rating by Tosha Johnson
"Hassan is sooooo helpful and knowledgeable. He also keep his word!"
We responded:
"Thank you for your review! Hassan is a valuable member of our team and always willing to help. We look forward to working with you "
Jessica Knack
January 28, 2025
5
out of
5
rating by Jessica Knack
"Reena was extremely helpful, and found ways to save me money on premiums."
We responded:
"Thank you for your positive review Jessica! We are happy to hear Reena was able to help save you money and provide a great experience "
Antonio Troutman
January 14, 2025
5
out of
5
rating by Antonio Troutman
"Great Job Hassan !! I did an online quote the night before and received a call the next morning. T.Leali"
We responded:
"Thank you for your review! We are so happy to hear about your positive experience with Hassan and our Agency"
Mike Wade
January 14, 2025
5
out of
5
rating by Mike Wade
"Hassan was so cool and easy to work with. Even though I asked the same question a few times he was quick to give me the answer again. Not only saved me a lot of money, but a pleasure to talk and work with."
We responded:
"Thank you for your review! We are happy to hear about your experience with our Agency and look forward to working with you "
Scott Popielarz
January 10, 2025
5
out of
5
rating by Scott Popielarz
"Very pleasant and knowledgeable great experience."
We responded:
"Thank you for your review! We are thrilled to hear about your positive experience with our team "
Mary Provost
January 10, 2025
5
out of
5
rating by Mary Provost
"Thank you.🙏🇺🇲"
We responded:
"Thank you for your review! We are always here to help "
JoAnn Brown
December 20, 2024
5
out of
5
rating by JoAnn Brown
"I am extremely impressed with the services provided by my Agent, Hassan Murray. Hassan Murray made my experience of getting Insurance exceedingly simple, hassle free and enjoyable. I can not express my gratitude enough. My Agent was very personable, patient, professional and explained everything to make it easy to understand."
We responded:
"Thank you for your review! We are excited to hear about your positive experience with Hassan and our agency. We look forward to continuing to provide you great service "
Ali Hamouch
December 11, 2024
5
out of
5
rating by Ali Hamouch
"Hassan Murray One of the best insurance agent you can work with"
We responded:
"Hi Ali, thank you for your review! We appreciate hearing from our policyholders about positive interactions with our team. We are happy to hear about your positive experience with our Agency!"
Eric Engler
September 13, 2024
5
out of
5
rating by Eric Engler
"Hassan Murray was a huge help and answered all my questions!!! He found me the lowest possible price for my auto insurance and is a VERY genuine guy. Ask for him and you will be taken great care of!!!"
We responded:
"Thank you for your review! We are so happy to hear about your positive experience with Hassan and our agency "
Patreece Brown
July 24, 2024
5
out of
5
rating by Patreece Brown
"I have an amazing experience at State Farm especially with the Sam the sales rep. Very kind, honest, informative, and professional. Really appreciate great customer service"
We responded:
"Hi Patreece, thank you for your review! We are delighted to hear about your positive experience with our Agency. Sam prides himself on providing a remarkable experience to our policyholders"
Artesia Roland
June 25, 2024
5
out of
5
rating by Artesia Roland
"Hassan was more than amazing!"
We responded:
"Thank you for your review! We love hearing about positive experiences with our team "
Mark Kindall
June 23, 2024
5
out of
5
rating by Mark Kindall
"Hassan Murray is the best agent I've ever had. He goes above and beyond and looks out for your best interest. He is always quick to respond, and always has positive attitude. He cares about his customers, they are not just numbers in his books. Thank you Hassan for all you've done for me. I appreciate you and all you do !! Keep up the great work."
We responded:
"Hi Mark, thank you for sharing your wonderful experience with Hassan from our Agency! We are so happy to hear about your experience. Hassan is an amazing member of our team and always goes above and beyond for our policyholders. Thank you again!"
James Sluss
June 19, 2024
5
out of
5
rating by James Sluss
"They were wonderful to work with!! Hassan figured out how to save us some money bon our car insurance, and as well as our home insurance policy while combining both together!! Highly recommend"
We responded:
"Thank you for your review! We are so happy to hear about your positive experience with Hassan and our Agency"
Denise “D-Nice” Fowler
May 14, 2024
5
out of
5
rating by Denise “D-Nice” Fowler
"Hassan was extremely helpful and definitely saved me money. Highly recommend calling him for your insurance needs. Thanks again"
We responded:
"Thank you for your positive review! We are happy to hear about your experience with our office. Hassan is a valuable member of our team and enjoys helping people. Thank you again!"
Ryan H
May 3, 2024
5
out of
5
rating by Ryan H
"Hassan is incredible and very helpful. I needed renters insurance and his customer service and product knowledge made me feel like I was in good hands."
We responded:
"Hi Ryan, thank you for your review! We are thrilled to hear you had a great experience and that Hassan was able to provide you with a policy that fits your needs. Thank you again! "
Lindsay Holczman
May 3, 2024
5
out of
5
rating by Lindsay Holczman
"Hassan is an AMAZING agent! Absolutely top tier customer service. He curated the perfect policies for our family and is such a pleasure to work with! We will be staying with State Farm for life simply because of him! Thank you, Hassan!"
We responded:
"Hi Lindsay, thank you for your review! We are so happy to hear about your positive experience with Hassan. He always strives to provide a remarkable experience from start to finish "
Lex Guerra
March 8, 2024
5
out of
5
rating by Lex Guerra
"5/5 all across the board from me! I have nothing but the best things to say about this location and their employee, Hassan. His customer service is top tier. I am happy that I have been able to work with him. Not only will I refer my friends and family to this location but to Hassan specifically! When considering State Farm, please make sure this location is at the top of your list."
We responded:
"Hi Lex, thank you for your positive review! We are thrilled to hear about your experience with Hassan. He strives to provide everyone with a remarkable experience and help in every way possible. He is a valued member of our Agency and I will make sure he is aware of your positive review. Thank you again!"
Erricka Mayfield
February 8, 2024
1
out of
5
rating by Erricka Mayfield
"0/10 I trusted them with my business and information and I was put into a commercial policy that had nothing to do with my business. After 3 months of confusing the receptionist finally told me we not do policy for you type of business after being a paying customer for months. Not to mention Jordan is never in the office to handle or return phone calls. This was my worst experience ever. I’m currently trying to get a refund for the months of commercials insurance I paid for."
We responded:
"Erricka, we are sorry to hear about your experience and want to address your complaints. We make sure all calls and emails are replied to within a timely manner. You communicated with Jordan on multiple occasions and your requests were shared with multiple representatives during your time with our Agency. Unfortunately the delay in providing the documentation you requested was due to Corporate processing, not within our control. And when the processing was completed, this was provided as requested. Thank you for your feedback "
Amanda Schaasberg
January 19, 2024
5
out of
5
rating by Amanda Schaasberg
"The staff at Jordan Franke State Farm is truly one of a kind. Everyone is so nice, and they really go above and beyond to help you figure out rates that work for you. I especially love Dena ❤️ Thank you for everything!"
We responded:
"Hi Amanda, thank you for your review! We are so happy to hear about your positive interaction with our office and about Dena! We look forward to working with you and protecting what is important to you "
Thomas Fleming
December 11, 2023
5
out of
5
rating by Thomas Fleming
"I heard about Jordan Franke - State Farm Insurance Agent from my friend Ava. I contacted them for my insurance needs, and the experience was exceptional. They were proactive in ensuring I had the right coverage and explained everything clearly. Their customer support is top-notch, and I feel secure with my insurance."
We responded:
"Thank you for your review! We always appreciate hearing from satisfied policyholders and are happy you are pleased with our staff and agency "
Isabella Kelly
November 6, 2023
5
out of
5
rating by Isabella Kelly
"I've entrusted Jordan Franke's agency with my insurance for an extended period. They are good at explaining policies and securing the best rates."
We responded:
"Thank you! We appreciate your business and are thrilled that you have had such a great experience with our agency "
Liam Evans
October 18, 2023
5
out of
5
rating by Liam Evans
"Jordan Franke's agency consistently excels in finding the best rates and explaining policies."
We responded:
"Hi Liam, thank you for your positive review about your recent experience with our office! We are glad that you valued our in depth review of the coverage options that are available "